In April 2008, Dubai Customs became the first Government organisation in the Middle East North Africa (MENA) region to achieve the ISO 10002:2004 standard for customer complaint systems.
PDS (Pipeline and Drainage Systems plc)
Despite a recession in the construction industry, Pipeline & Drainage Systems (PDS) Plc has grown while others have suffered. Much of this success has been directly attributed to a range of Business Assurance services provided by LRQA.
TOMAL® Metering Systems
TOMAL® AB (Sweden) has identified certification as a key element of business strategy, delivering competitive advantage and ensuring success during major changes to the business and the global economic climate.
Atlas Copco increased their competitive advantage and customer confidence by attaining a triple certification for their Quality (ISO 9001), Environmental (ISO 14001) and Health and Safety (OSHAS 18001) Management Systems.