This course will enable you to identify the relationship between strategy, SWOT analyses and Business needs.
ISO 10002:2004 Interpretation and Appreciation – Complaints Handling
Effective customer complaint handling is one of the most important aspects of fulfilling customer demand and providing excellent customer service.
Corrective Actions and Problem Solving Tools & Techniques
You need this course if you are seeking to more effectively use the corrective and preventive processes to drive improvement within your organisation
Management System Documentation
You need this course if you want to document your management systems using simple, effective practical tools and techniques
ISO 17025:2005 Foundation & Internal Auditor
This course is a useful introduction to preparing for implementing of general requirements for the competence of testing and calibration laboratories.
Practical Project Management & Exam Preparation
The Project Management Institute’s (PMI) Project Management Professional (PMP) ® credential is the most important industry-recognized certification for project managers. Globally recognized and demanded, the PMP® demonstrates that you have the experience, education and competency to lead and direct projects.