Process Mapping and Improvement

You need this course if...

  • you want to improve process performance in support of business objectives

You will learn …

  • about the importance of process management
  • the definition of a process
  • the difference between Core & Support processes
  • how to establish process purpose, boundaries and potential measures  
  • how to apply a range of techniques to map an existing process
  • about techniques to re design/improve a process
  • how to identify implementation issues / challenges

Your future development

  • See our other Business Improvement courses

Course length: One (1) Day

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